About SageWire

SageWire Services was founded to help companies successfully implement, maintain, and improve business software solutions. Based in Bend, Oregon, we partner with organizations across the Pacific Northwest and throughout the United States. With deep experience leading complex implementations, we understand what it takes to turn software investments into meaningful business results.

The story behind SageWire

Why the focus on software implementation and project management?

Software implementation is hard and many businesses don't have the expertise on staff. For many small-medium sized companies, software projects are an infrequent event and don't justify a full-time position. They may have IT teams, but they are necessarily skilled in managing a successful implementation project.

SageWire has experience implementing a variety of platforms — from logistcs/supply chain platforms to CRM to service desk. However, this doesn't exlcude capability of other software types as it really comes down to the execution, which is where SageWire excels.

The founder, Donald McGraw

I've spent a majority of my career focusing on how technology can help businesses improve efficiencies and see a real ROI. It has always been a strong belief of mine that IT should be a value-adding service, not just a necessary cost center and this thought is central to every project that SageWire is a part of.

Through years of experience both as an FTE and as a consultant managing and assisting software implementation, I have been a part of projects that have gone great as well as gone wrong. Although business softwares have different applications within a business, what makes a successul implementation comes down to aligning business processes, proper training, and employee buy-in. These focus points are central to SageWire and have lead to success.

I currently reside in Central Oregon with my wife and dog Arthur where we enjoy the outdoor activities such as skiing and golf.

Our core values & principles

Results over rollouts

Go-live is a milestone — not the finish line.

Process drives technology

Software should support your operations, not dictate them.

Adoption creates ROI

Training, reinforcement, and leadership alignment matter as much as configuration.

Experience matters

We've sat on both sides of the table — as the implementor and operator.

Sustainable change

We design and implement systems that last beyond launch.

AI as an accelerator

AI is a skill that can make people better at their jobs — not replace them.

Our timeline

Over a decade of implementation experience led to one conclusion: software alone isn’t enough.

2026

Website relaunch

SageWire Services is revamped with renewed focus on assisting business with their software implementation needs.

2016-2026

Implementation projects

Over this period, SageWire lead a variety of system implementations including CRM, supply chain, and helpdesk.

2016

SageWire is founded

SageWire is founded to be an avenue for providing a much needed implementation service for businesses looking to upgrade their existing systems

Pre-2016

Laying the foundation

Donald works for various companies and consulting firms — learning the good and the bad of software implementation.

Hear what our great customers say

Don't just hear it from us, hear it from those who have worked with us.

“SageWire Services is not a vendor you manage — it is a partner you rely on.“

“What distinguishes SageWire Services is its focus on outcomes and not chasing complexity for its own sake”

Blake Barthelmess
VP of Strategy and Business Solutions
Trusted by the best companies around the globe
1000+
people trained
10+
years of experience
20+
Successful projects

Start with a conversation, not a commitment

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